User Guide

1. Product ordering process

Add to cart on the page of the product you want to order

If you would like to return to metal allergy-friendly fittings, please select the option "Change to 14kgf earrings."

⚫︎Proceed to purchase

Express checkout is a service that allows you to make payments quickly.

Please enter your purchase information.

※Click ☑️ to save your information for your next purchase

You can easily purchase it next time.

⚫︎Please check your order details and make sure there are no mistakes.

Click "Pay Now" to complete your order.

2. Payment Methods

◻︎Credit card

VISA.Master Card.American Express.JCB

You are able to choose from these options.

*If there is a high risk of a fraudulent order, we may cancel your order and arrange for a refund.

◻︎PayPal

◻︎Cashless payment

Google pay. Apple pay. Rakuten pay. PAYPAY. LINE pay. Merpay

◻︎Convenience store payment

◻︎Bank transfer

Bank name: Sumitomo Mitsui Banking Corporation

Branch name: Chiba Branch

Account type: Regular

Account number: 1282884

Please note that bank transfer fees will be borne by the customer.

Please note.

*Please make payment within one week of placing your order. If we are unable to confirm your payment, we may cancel your order.

3. Shipping Fees

Click Post 185 yen

Letter Pack Plus 520 yen (express mail)

4. Product Shipping

Items in our atelier will be shipped within 2-3 days.

For products that are made after receiving an order, it will take about a week for them to be shipped.

5.Returns and Refunds

Please notify us within 2 days of receiving the item if you wish to return a defective item.
As this is a made-to-order product, we do not accept returns unless the product is defective.

6. Receipts and delivery notes

The delivery note is not included.

If you require a receipt, please write the recipient's name and item name on it and we will enclose it with your product.

If you would like to pay by invoice or quote, please contact us via the inquiry form and we will issue it as soon as possible.

Invoice Eligible Invoice Registration Number

T4810230456727

7.Registration

If you register as a member, it will be easier to enter your information next time.

7.Security

This site uses always-on SSL to ensure the secure transmission of sensitive credit information and customer data.

We have also obtained ISO27001 certification, a world-class standard of security, so you can enjoy shopping with peace of mind.

8. Usage environment

To use this website comfortably, we recommend that you view it in the following environments.

Shopify supports the following browsers:

9. Gift wrapping available

We also provide gift wrapping.

Please select from the options on each product page.

10. Regarding Email

There is no order confirmation email.

You will be notified as soon as it is shipped.

Please contact us via the inquiry form.